North East Line

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North East MRT Line
东北地铁线
வடக்கு கிழக்கு எம்ஆர்டி
The North East Line is coloured purple on system maps.
Overview
Type Rapid transit
System Mass Rapid Transit (Singapore)
Status Operational
Termini HarbourFront
Punggol
Stations 16
Services 1
Operation
Opened 20 June 2003 (except Woodleigh and Buangkok)
15 January 2006 (Buangkok)
Owner Land Transport Authority
Operator(s) SBS Transit
Rolling stock C751A
Technical
Line length 20 km (12.4 mi)
Track gauge 1,435 mm (4 ft 8+1⁄2 in) Standard gauge
Electrification Overhead catenary

The North East MRT Line (NEL) is the third Mass Rapid Transit (MRT) line in Singapore and the world's longest fully-underground, automated and driverless rapid transit line. The line is 20 km long with 16 stations and operated by SBS Transit. Travelling from one end of this line to the other end takes around half an hour. This line is coloured purple in the rail map.

Contents

Overview

As the name implies, the line connects central Singapore to the north-eastern part of the island. Transfer to the North South MRT Line is provided at Dhoby Ghaut MRT Station and East West MRT Line at Outram Park MRT Station. This line is the first in Singapore to be entirely underground.

The North East Line is the first line in Singapore to have artwork integrated into all its 16 stations under the Art in Transit programme. Other than the Art in Transit programme, the interior architecture for the stations are typical of the design of the early 2000s with lots of white, glass and steel.This kind of design can be seen in other subway stations built during this period like the Shenzhen Metro and Hong Kong MTR's Tseung Kwan O line.

Presently, trains operate at two-minute frequencies during peak hours, five-minute frequencies during mid-day service and six-minute frequencies in the early morning and night times.

History

The Land Transport Authority received approval for the construction of the North East Line on January 16, 1996. French company Alstom was chosen as the main contractor and manager of the project. The operating license was given to new rail operator SBS Transit in order to foster competition with SMRT Corporation.

In the initial stages of planning, Outram Park MRT Station was initially planned to be the southern terminus of the North East Line. However, in 1993, the Land Transport Authority decided to extend the line southwards to HarbourFront MRT Station, after noting that many people liked to go to the World Trade Centre (the present day HarbourFront Centre).

The line was scheduled for completion in 2002, but due to various problems in the automation, the opening was repeatedly delayed. It was finally opened on June 20, 2003, with higher fares than existing lines supposedly to compensate for the heavy construction costs (S$4.6 billion).

At the time that the line was opened, all of the stations were operating except Buangkok MRT Station and Woodleigh MRT Station. SBS Transit announced that these would open only when there was a critical mass of passengers in those areas. With respect to Buangkok, which had already been fully built, the company claimed that the projected number of passengers was too low to cover operating costs. Constant public pressure, notably the Buangkok MRT Station First White Elephant Incident incident and subsequent media attention, forced it to review the situation and the station duly opened on January 15, 2006. As expected, Buangkok station's first-week ridership was the lowest on the NEL and does not cover operating costs. SBS Transit has since indicated that Woodleigh station will open when the Stamford American International School opens in August 2011.

The North-East Line's numbering scheme reserves station code "NE2" between HarbourFront MRT Station(NE1) and Outram Park MRT Station(NE3). As of 2009, the LTA has not announced any details of any future station here.

Stations

Alpha-Numeric
Code
Abbreviation Station Name Working Name Notes
English Chinese Tamil
North East Line
NE1 HBF HarbourFront 港湾 துறைமுகம் World Trade Centre Terminus (6), Future Interchange station with CCL, Future Terminus 9
NE2 (Future Station at Keppel)
NE3 / EW16 OTP Outram Park 欧南园 ஊட்ரம் பார்க் Outram Park Interchange station with EWL
NE4 / DT19 CNT Chinatown 牛车水 சைனாடவுன் People's Park Future Interchange station with DTL
NE5 CQY Clarke Quay 克拉码头 கிளார்க் கீ Clarke Quay
NE6 / NS24 / CC1 DBG Dhoby Ghaut 多美歌 டோபி காட் Dhoby Ghaut Interchange station with NSL,CCL
NE7 / DT12 LTI Little India 小印度 லிட்டில் இந்தியா Kadang Kerbau Future Interchange station with DTL
NE8 FRP Farrer Park 花拉公园 ஃபேரர் பார்க் Farrer Park
NE9 BNK Boon Keng 文庆 பூன் கெங் Boon Keng
NE10 PTP Potong Pasir 波东巴西 போத்தோங் பாசிர் Sennett
NE11 WLH Woodleigh 兀里 Woodleigh Station opens at a later date
NE12 / CC13 SER/SRG Serangoon 实龙岗 சிராங்கூன் Serangoon Interchange station with CCL
NE13 KVN Kovan 高文 கோவன் Kovan
NE14 HGN Hougang 后港 ஹவ்காங் Hougang
NE15 BGK Buangkok 万国 புவாங்கோக் Buangkok
NE16 / STC SKG Sengkang 盛港 செங்காங் Sengkang Interchange station with SKLRT
NE17 / PTC PGL Punggol 榜鹅 பொங்கோல் Punggol Terminus (7), Interchange station with PGLRT


Rolling stock

The rolling stock consists of Alstom Metropolis C751A, running in six-car formation. These trains operate from Sengkang Depot near Buangkok Station on the North East Line. The Sengkang Depot has maintenance and train overhaul facilities for trains along the North East Line.

Issues

Despite some initial glitches when the driverless line first opened, it has operated more or less reliably, as compared to the Bukit Panjang LRT run by competitor SMRT Corporation, which was fraught with repeated hiccups.

A software flaw on one of the first days of operation paralysed the trains for several hours. Another problem of trains stalling at stations repeatedly was traced to commuters accidentally pressing the Emergency Communication Button whenever they leaned on the train wall and rectified by placing plastic shields over the buttons.

The North East Line has also been criticised for charging higher fares than the rest of the system. Despite that, it had been operating at a loss until late 2006. After half a year of operation, ridership remained below expectations at an average of 170,000 passengers per day, short of the 250,000 per day needed to break even. At that time, SBS Transit estimated its losses for 2003 at S$40 million and was even rumored to be considering selling the line to competitor SMRT Corporation, although both operators dismissed such speculation. However, the ridership has been slowly increasing and broke the break-even mark of 250,000 in late 2006. The North East Line operations has been turning in profits since.

Disruptions

On 24 July 2006, passengers on board a NEL train headed for HarbourFront MRT Station were evacuated after it stalled in the tunnel due to a loss of traction power around 12:45 p.m. The breakdown occurred when the Overhead lines in the tunnel were dislodged and disconnected after a faulty insulator supporting them gave way. Electricity was cut off from the train. It was reported that commuters in the tunnel saw Ember and heard a loud bang before the train halted. Passengers had to walk a distance of about 200m back to Outram Park MRT Station as a result. 100,000 commuters were affected by the disruption for seven hours that day, with shuttle buses plying the affected sections of the line. An investigation was carried out during the period of ten months after the incident. The Land Transport Authority announced that operator SBS Transit will not be fined or penalised for the disruption, adding the fault was due to a faulty part and not negligence. Investigations pointed to the quality of the ceramic insulators made by Ceralep Sn. The LTA said Ceralep had examined all 251 insulators in stock and are free of defects. The LTA said the dislodged wires did not pose a danger to the passengers on the train, since a circuit breaker would have been tripped by the incident. In September 2006, another electrical fault disrupted train services for an hour. SBS Transit said the breakdown was due to a faulty electrical relay, a type of switch. The defective relay led to a replacement of about 200 relays made by Relais Electroniques Deutsch, a French corporation

Category Links

Mass Rapid Transit (Singapore)
Lines and stations Current North South LineEast West LineChangi Airport ExtensionNorth East LineCircle Line
Under Construction Circle LineMarina Bay ExtensionDowntown LineThomson LineEastern Region Line
Future Thomson LineEastern Region Line
Defunct Branch Line
Rolling stock Kawasaki Heavy Industries C151Siemens C651Kawasaki Heavy Industries & Nippon Sharyo C751BAlstom Metropolis C751AAlstom Metropolis C830Kawasaki Heavy Industries C151ABombardier MOVIA C951
Depots BishanChangiGali BatuKim ChuanSengkangUlu Pandan

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